Privacy Policy
Last updated: December 2024
1. Introduction
RealEstateToolkits ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (name, email, password)
- Documents you upload for analysis
- Payment information (processed securely by Stripe)
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI analysis services
- Process your transactions
- Send you service-related communications
- Respond to your inquiries and support requests
- Comply with legal obligations
4. Document Handling
Documents you upload are processed to provide analysis results. We do not:
- Share your documents with third parties
- Use your documents to train AI models
- Retain documents longer than necessary for the service
Documents are encrypted at rest and in transit. You can request deletion of your documents at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
6. Third-Party Services
We use trusted third-party services to operate our platform:
- Supabase for authentication and database services
- Anthropic (Claude) for AI analysis
- Google (Gemini) for document extraction
- Stripe for payment processing
- SendGrid for email communications
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent at any time
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@realestatetoolkits.com